Frequently Asked Questions
Commercial Cleaning & Janitorial Services in the Dallas-Fort Worth Area
Have questions about commercial cleaning, janitorial service, day porter support, floor care, carpet cleaning, pressure washing, specialty cleaning, or restroom consumables? IRONOVA Facility Services provides professional cleaning and facility services for offices, warehouses, medical offices, commercial properties, public facilities, property managers, and business owners across the Dallas-Fort Worth area.
If you do not see your question below, contact IRONOVA and we can review your facility, schedule a walkthrough, and recommend the right service plan.
GENERAL COMMERCIAL CLEANING QUESTIONS
What does a commercial cleaning company do?
A commercial cleaning company provides cleaning services for business and facility environments such as offices, warehouses, medical offices, retail spaces, common areas, restrooms, breakrooms, gyms, schools, churches, and other commercial properties.
IRONOVA provides routine janitorial cleaning, restroom cleaning, day porter services, floor care, carpet cleaning, pressure washing, warehouse cleaning, post-construction cleaning, residential turnover cleaning, and restroom consumables keep-stock.
What is included in commercial cleaning?
Commercial cleaning can include trash removal, restroom cleaning, breakroom cleaning, dusting, surface wiping, touchpoint cleaning, floor cleaning, vacuuming, mopping, glass cleaning, common area cleaning, and periodic deep cleaning.
The exact scope depends on your facility type, traffic level, square footage, restrooms, floor types, schedule, and customer expectations.
What is the difference between janitorial cleaning and commercial cleaning?
Janitorial cleaning usually refers to recurring cleaning services performed daily, weekly, or several times per week. This may include trash removal, restroom cleaning, vacuuming, mopping, breakroom cleaning, and touchpoint cleaning.
Commercial cleaning is the broader category. It can include janitorial service, floor care, carpet cleaning, post-construction cleaning, pressure washing, warehouse cleaning, medical office cleaning, and one-time deep cleaning projects.
Does IRONOVA provide one-time cleaning or recurring service?
Yes. IRONOVA can provide one-time cleaning projects and recurring cleaning programs.
One-time services may include move-out cleaning, post-construction cleaning, floor care, carpet cleaning, pressure washing, or deep cleaning. Recurring services may include janitorial cleaning, restroom cleaning, day porter service, consumables restocking, and scheduled floor or carpet maintenance.
Do you clean after business hours?
Yes. Many commercial cleaning accounts are completed after hours so employees, customers, tenants, and visitors are not disrupted during normal business operations.
IRONOVA can discuss after-hours cleaning, early morning cleaning, evening cleaning, weekend cleaning, or daytime day porter support depending on your facility needs.
How often should a commercial building be cleaned?
The right commercial cleaning frequency depends on the facility size, occupancy, traffic patterns, restroom usage, operating hours, floor types, customer-facing areas, and the condition expected between service visits.
Some facilities may need recurring service several times per week or daily, while lower-use spaces may require less frequent cleaning. High-traffic restrooms, entrances, public areas, or extended-hour facilities may also need daytime checks in addition to the main cleaning schedule.
The best schedule should be based on actual facility conditions and adjusted when recurring complaints, supply shortages, visible soil, or other patterns show that the current frequency is too low or unnecessarily high.
How Often Should an Office Be Professionally Cleaned?
How Often Should Commercial Restrooms Be Cleaned?
How much does commercial cleaning cost?
Commercial cleaning pricing depends on the scope of work, square footage, number of restrooms, cleaning frequency, floor types, traffic level, supplies required, site access, and whether the service is one-time or recurring.
The best way to get accurate pricing is to schedule a walkthrough so IRONOVA can review the facility and build a clear scope of work.
Do you provide cleaning supplies and equipment?
Yes. IRONOVA can provide cleaning equipment, chemicals, tools, and supplies needed for the agreed scope of work.
For recurring accounts, we can also discuss restroom consumables such as toilet paper, paper towels, soap, trash liners, and related keep-stock support.
Are you insured?
Yes. IRONOVA maintains or is committed to maintaining appropriate business insurance for commercial cleaning and facility services. Certificates of Insurance are available upon request.
Do you serve my area?
IRONOVA serves the Dallas-Fort Worth Metroplex and surrounding areas, including Fort Worth, Keller, Burleson, Mansfield, Arlington, Grand Prairie, Dallas, and nearby communities.
What is included in janitorial service?
Janitorial service may include trash removal, restroom cleaning, breakroom and kitchen cleaning, dusting, vacuuming, mopping, common area cleaning, touchpoint cleaning, glass spot cleaning, and general building appearance support.
IRONOVA builds each janitorial scope around the customer’s facility, schedule, traffic level, and cleanliness expectations.
Can you clean offices with employees still working?
Yes, depending on the scope. Some services can be performed during business hours, especially light cleaning, restroom checks, trash removal, and day porter tasks.
For deeper cleaning, vacuuming, mopping, restroom detail cleaning, and larger janitorial routes, after-hours service is often a better fit.
Do you clean restrooms?
Yes. Restroom cleaning is one of IRONOVA’s core services. We can clean and sanitize fixtures, counters, partitions, mirrors, floors, doors, touchpoints, and dispensers.
We can also provide restroom monitoring and restocking for high-traffic facilities.
Can you restock toilet paper, paper towels, soap, and trash liners?
Yes. IRONOVA offers restroom consumables keep-stock support. This can include monitoring and restocking toilet paper, paper towels, hand soap, trash liners, and other approved consumables.
This service is especially useful for offices, public facilities, gyms, medical offices, warehouses, schools, churches, and multi-tenant commercial properties.
What does a day porter do?
A day porter helps maintain a clean, presentable facility during operating hours. Duties may include restroom checks, lobby cleaning, trash removal, spill response, entrance glass touch-ups, breakroom checks, conference room resets, high-traffic area cleaning, and consumables restocking.
Day porter service is ideal for facilities where appearance matters throughout the day.
What types of facilities need a day porter?
Day porter service is useful for office buildings, recreation centers, gyms, medical offices, schools, churches, retail centers, public facilities, warehouses, and high-traffic commercial properties.
If your facility gets frequent visitors, heavy restroom use, or customer-facing traffic during the day, a day porter may be a good fit.
Is day porter service different from nightly janitorial cleaning?
Yes. Nightly janitorial cleaning is usually more detailed and is performed after the facility closes or slows down. Day porter service is performed during operating hours to maintain appearance, handle visible issues, restock restrooms, respond to spills, and support customer-facing areas.
Many facilities benefit from both.
What floor care services does IRONOVA provide?
IRONOVA provides floor care services such as buffing, burnishing, scrub and recoat, strip and wax, tile and grout cleaning, hard surface floor cleaning, and floor maintenance programs.
The right process depends on your floor type, current condition, traffic level, finish, and desired appearance.
What is the difference between buffing, burnishing, and strip and wax?
Buffing helps improve the appearance of a floor by smoothing and enhancing the surface. Burnishing is a higher-speed process that can create a stronger shine on properly finished floors. Strip and wax removes old floor finish and applies new coats for a refreshed appearance and protection.
During a walkthrough, IRONOVA can recommend whether your floor needs routine maintenance, scrub and recoat, or a full strip and wax.
How often should commercial floors be stripped and waxed?
The frequency depends on traffic level, floor condition, cleaning routine, and the type of facility. High-traffic facilities may need more frequent floor care, while lower-traffic areas may need periodic maintenance only.
IRONOVA can help build a floor care schedule based on how your floors actually perform over time.
Do you move furniture for floor care?
Furniture movement depends on the scope of work, facility layout, safety, and project agreement. Light furniture movement may be included, while heavy furniture, equipment, cubicles, or specialty items may require coordination before service.
What carpet cleaning services does IRONOVA provide?
IRONOVA provides commercial carpet cleaning, spot and stain treatment, hot water extraction, carpet maintenance cleaning, and deep carpet cleaning.
We can clean offices, conference rooms, hallways, common areas, medical offices, apartment turnover units, and other commercial carpeted spaces.
How often should commercial carpet be cleaned?
Commercial carpet cleaning frequency depends on traffic, soil level, stains, facility type, and customer expectations.
High-traffic commercial areas may need more frequent cleaning, while lower-traffic offices may need scheduled periodic cleaning. Many facilities benefit from a routine vacuuming plan plus periodic deep carpet cleaning.
How long does carpet take to dry after cleaning?
Drying time depends on the carpet type, cleaning method, ventilation, humidity, airflow, and soil level. IRONOVA can discuss expected drying time before service and recommend a service window that reduces disruption.
Can you remove all carpet stains?
Some stains can be removed or significantly improved, but not every stain can be guaranteed. Results depend on the type of stain, how long it has been there, carpet material, previous cleaning attempts, and whether the stain has affected the carpet fibers or backing.
IRONOVA can review visible stains during the walkthrough and set realistic expectations.
Do you clean medical offices?
Yes. IRONOVA provides medical office cleaning for clinics, exam rooms, waiting areas, restrooms, breakrooms, administrative offices, and common spaces.
Medical office cleaning requires attention to touchpoints, patient-facing areas, restroom cleanliness, surface cleaning, and consistent service documentation.
Do you disinfect medical office surfaces?
IRONOVA can perform cleaning and disinfecting tasks using appropriate products according to label directions and the agreed scope of work.
For disinfectants, proper use matters. This includes using the right product for the intended surface, following dilution and application instructions, and allowing the required contact time when applicable.
Is medical office cleaning different from regular office cleaning?
Yes. Medical office cleaning often requires more attention to touchpoints, exam rooms, waiting areas, restrooms, patient-facing surfaces, and documentation expectations.
A medical office scope should be customized based on the type of clinic, room count, schedule, restroom usage, and cleaning requirements.
Do you clean warehouses and industrial facilities?
Yes. IRONOVA provides warehouse and industrial cleaning for facilities that may include offices, breakrooms, restrooms, production-adjacent areas, storage areas, shipping areas, walkways, and high-dust zones.
The exact scope depends on the facility type, safety requirements, access, equipment, traffic, dust level, and operating schedule.
What is included in warehouse cleaning?
Warehouse cleaning may include sweeping, dust control, trash removal, restroom cleaning, breakroom cleaning, office cleaning, high-touch surface cleaning, floor cleaning, debris removal, and periodic deep cleaning.
Some industrial environments may require site-specific PPE, safety orientation, restricted area rules, or coordination with facility management.
Can you work around active operations?
In many cases, yes. IRONOVA can coordinate cleaning around active operations, shift changes, production schedules, loading areas, safety zones, and site access requirements.
For safety-sensitive areas, the walkthrough should define where crews can work, what PPE is required, and when cleaning can be performed.
What is post-construction cleaning?
Post-construction cleaning is cleaning performed after construction, remodeling, buildout, or renovation work. It may include dust removal, debris cleanup, surface wiping, restroom cleaning, floor cleaning, interior glass cleaning, fixture cleaning, and final detail cleaning.
What is the difference between rough clean and final clean?
A rough clean usually happens while construction or trade work is still wrapping up. It may focus on debris, dust, and basic cleanup.
A final clean is more detailed and is usually performed closer to turnover. It focuses on making the space presentable and ready for occupancy, inspection, employees, tenants, or customers.
Do you clean residential turnover properties?
Yes. IRONOVA provides residential turnover and move-out cleaning for rental properties, property managers, investors, and owners who need a unit or home cleaned between occupants.
Turnover cleaning can include kitchens, bathrooms, floors, baseboards, appliances, cabinets, interior windows, garages, patios, and other agreed areas.
What pressure washing services does IRONOVA provide?
IRONOVA provides pressure washing for commercial exterior surfaces such as sidewalks, entrances, walkways, dumpster pads, concrete areas, building-adjacent surfaces, and other approved areas.
The scope depends on the surface type, soil level, water access, safety, drainage, and site requirements.
Can pressure washing remove oil, stains, or heavy buildup?
Pressure washing can improve many exterior surfaces, but results depend on the surface, stain type, age of the stain, previous treatments, and whether specialized chemicals or surface cleaning equipment are required.
IRONOVA can review the area before quoting and set realistic expectations.
Do you need water access for pressure washing?
In most cases, yes. Pressure washing typically requires access to water on site. If water access is limited, let IRONOVA know during the quote process so we can review the options.
HIRING A COMMERCIAL CLEANING COMPANY
What should I ask before hiring a commercial cleaning company?
Before hiring a commercial cleaning company, ask about the scope of work, cleaning frequency, insurance, supervision, quality inspections, supplies, communication process, after-hours access, safety practices, and how issues are handled.
A clear scope and walkthrough help prevent confusion after service begins.
Why should I choose IRONOVA Facility Services?
IRONOVA focuses on professional service, clear communication, safety, accountability, and consistent results. We build cleaning scopes around the customer’s facility instead of using a one-size-fits-all checklist.
Our services are designed for commercial properties, offices, warehouses, medical offices, public facilities, property managers, business owners, and organizations that need dependable cleaning support.
You can request a quote by contacting IRONOVA Facility Services or submitting a request through our website.
For the most accurate quote, be ready to provide your facility type, square footage, address, requested services, restroom count, cleaning frequency, preferred service window, floor types, and any special cleaning concerns.
Need commercial cleaning, janitorial service, day porter support, floor care, carpet cleaning, pressure washing, warehouse cleaning, medical office cleaning, post-construction cleaning, or turnover cleaning in the Dallas-Fort Worth area?
Contact IRONOVA Facility Services today to schedule a walkthrough or request a quote.